Shipping policy

Shipping Information

Last updated: September 22, 2026

We work to process and ship orders as quickly as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

During periods of high order volume, promotions, holidays, or other unforeseen circumstances, processing may take longer.

Delivery Times

Estimated delivery times depend on your shipping destination and the shipping method selected at checkout.

Once your order has been shipped, you may receive tracking information when tracking is available for your order.

Please note that estimated delivery times are not guaranteed delivery dates.

Delays

Delivery may occasionally be delayed due to circumstances outside our control, including:

  • Customs procedures

  • Carrier delays

  • Weather conditions

  • Public holidays

  • Incorrect or incomplete delivery information

  • Unexpected logistical disruptions

We cannot guarantee delivery within a specific timeframe when delays are caused by circumstances outside our reasonable control.

Customs and Import Duties

For international orders, your package may be subject to customs duties, taxes, or other charges imposed by the destination country.

Any applicable customs duties, import taxes, or additional fees are the responsibility of the customer unless otherwise stated at checkout.

Incorrect Shipping Information

Please ensure that your shipping address is correct before completing your purchase.

If you notice an incorrect address after placing an order, contact us as soon as possible through the Contact Us button.

We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has entered the shipping process.

Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us through the Contact Usbutton with your order number and relevant details.

We will review the situation and assist you according to the circumstances and the applicable carrier procedures.

Questions About Shipping

If you have any questions about shipping, simply click the Contact Us button and complete the contact form.

Our team will contact you within 24–48 hours.