Returns & Refunds Policy

Last updated: September 22, 2026

We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may be eligible to request a return or refund under the conditions outlined below.

Returns

You may request a return within 90 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition.
• Be returned with all original packaging and accessories.
• Not show signs of damage, misuse, or alteration.

Certain items may not be eligible for return for hygiene or safety reasons once opened or used.

How to Request a Return

To request a return, please contact us through our Contact Us button and complete the contact form.

Please include your order number and briefly explain the reason for your return.

Our customer service team will review your request and contact you within 24–48 hours with further instructions.

Please do not send an item back before receiving return instructions from our team.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

Please allow your payment provider additional processing time before the refund appears in your account.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible through the Contact Us button.

Please provide your order number and, where applicable, photographs showing the issue so that we can assist you.

Return Shipping

Unless the item received is defective, damaged, or incorrect, return shipping costs are generally the responsibility of the customer.

Questions

For any questions regarding returns or refunds, simply click the Contact Us button and complete the contact form. Our team will contact you within 24–48 hours.